• Terms & Conditions

    These terms and conditions (the "Terms and Conditions") govern the use of www.sobianalytics.com (the "Site"). This Site is owned and operated by Sobi Analytics Limited. This Site is an ecommerce website.

    By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.




    Intellectual Property

    All content published and made available on our Site is the property of Sobi Analytics Limited and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.



    When you create an account on our Site, you agree to the following:

    1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
    2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.


    We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.


    Sale of Goods

    These Terms and Conditions govern the sale of goods available on our Site.


    The following goods are available on our Site:

    - Business Intelligence Software Solutions.


    We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.


    These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.


    We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.



    Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.



    We accept the following payment methods on our Site:


    - Credit Card;

    - Debit; and

    - Direct Debit.


    When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.


    If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.


    Right to Cancel and Receive Reimbursement

    If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods from us within 14 days without giving notice.


    The cancellation period:

    - Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium.


    To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at support@sobianalytics.com


    The right to cancel does not apply to:

    • Goods or services where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
    • Custom or personalized goods;
    • Newsletters or periodicals, except for subscriptions to such publications


    Effects of Cancellation

    If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right tocancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.


    We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

    This right to cancel and to reimbursement is not affected by any refund policy we may have.


    Consumer Protection Law

    Where the Sale of Goods and Supply of Services Act 1980, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


    Limitation of Liability

    Sobi Analytics Limited and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.



    Except where prohibited by law, by using this Site you indemnify and hold harmless Sobi Analytics Limited and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


    Applicable Law

    These Terms and Conditions are governed by the laws of Ireland.


    Dispute Resolution

    Subject to any exceptions specified in these Terms and Conditions, if you and Sobi Analytics Limited are unable to resolve any dispute through informal discussion, then you and Sobi Analytics Limited agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails.

    The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Sobi Analytics Limited.


    Notwithstanding any other provision in these Terms and Conditions, you and Sobi Analytics Limited agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.



    If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.



    These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.


    Contact Details

    Please contact us if you have any questions or concerns.


    Email: support@sobianalytics.com


    You can also contact us through the feedback form available on our Site.